Seems to be working now. 

Astamarr wrote:

Hey, could you please try again and let me know if it works now ? 

Same issue here. I've tried everything including  renaming (Path: Humankind\Humankind_Data\Plugins\x86_64\EOSSDK-Win64-Shipping.dll ) 

I've reinstalled a few times to no avail.  

I played a lot yesterday, 17 August. Today my issues started when i tried loading the save game from yesterday.  I checked the Steam discussion board and it said to delete the "Humankind" folder from my user profile so i moved the folder to another location.  Now the entire game doesnt start. I get as far as the "Sega" Logo on the start video and the screen goes black. Please Help!

Here is my most recent Player.log .   I do not think the diagnostic log is updating since i removed the Humankind folder from C:/users.  but i've attached it as well. 

Player.log

Diagnostics (2021'08'18 @1940'15''124''').html

ericloddeke wrote:

Same issue here. I've tried everything including  renaming (Path: Humankind\Humankind_Data\Plugins\x86_64\EOSSDK-Win64-Shipping.dll ) 

I've reinstalled a few times to no avail.  

I played a lot yesterday, 17 August. Today my issues started when i tried loading the save game from yesterday.  I checked the Steam discussion board and it said to delete the "Humankind" folder from my user profile so i moved the folder to another location.  Now the entire game doesnt start. I get as far as the "Sega" Logo on the start video and the screen goes black. Please Help!

I just got it to work besides the fact that it blew away my profile/persona but i should be able to get it back. 

its back by deleting C:\Users\elodd\OneDrive\Documents\Humankind . 

Hello,

I'm using the Epic game store Humankind and i have the following error :

I have tried some workaround to launch the game
Running the game as an administrator and i have the following error

I have done a verity same error.

With the reinstallation, I have the same error to.

There is my DXdiag

DxDiag.txt

And the log files

Temporary Files.zip

Same problem : "The user has not consented to required scopes." What did that mean ? What can I do ?

Delete fields C:\Users\<user name>\Documents\Humankind\Temporary Files don't change anything.

You want make bether than Civilization ?

- Civilization never gave me a problem when I started...

- I can play at Civilization.

So today : Civilization 1 / Humankind 0

Pour info, sur le problème "The user has not consented to required scopes. ", après avoir purgé tout ce que je pouvais purger (répertoires temporaires, caches, réinstallation, ...) je tombe sur : l'erreur "LS-0013: Game is unable to launch".

Des fichiers trouvés dans : C:\Users\<user name>\AppData\Local\Temp\AMPLITUDE Studios\Humankind\Crashes\Crash_2021-08-19_091622062

error.log

Player.log

Les logs du premier crash (première tentative de lancer du jeu).

I have the same issue. Purchased through Epic Store.

1. I have deleted the Close Beta file in Documents
2. Verified install
3. Set Administrator to Epic Store, tried the HumanKind exe but that cause another crash so reverted.
4. Updated driver, C++ and DirectX.
5. Turned off Geforce Experience overlay, this got me futher into the launch, strangly to where I see a single frame counter in top left and the game mouse icon then craches again.

I have purchased it on Epic Store, yet my Geforce Experience, says it is the epic games install location, but wants to launch through steam when I try launch there.

Player.log

Diagnostics (2021'08'20 @1759'27''030''').html

crash.dmp

error.log

Player.log

Getting these errors:
[LogEOS] [Warning] Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.scope_consent_required], NumericErrorCode=[58005], ErrorMessage=[The user has not consented to required scopes.]

Shataraterevar wrote:

After trying everything, this fix finaly helped me: removing/renaming, EOSSDK-Win64-Shipping.dll.

(Path: Humankind\Humankind_Data\Plugins\x86_64\EOSSDK-Win64-Shipping.dll )

Uninstalling Epic Gmaes Launcher didn't help me here before. The log I posted before suggested it was memory problem (with I knew wasn't the real issue after I did some tests and checks after learning that).

I still don't know why that file is making such difference, and making the log produce those different errors, but I can finally play.

Didn't work

Pour info, dans le fichier Diagnostics :    Loading registry file 'C:/Program Files/Epic Games/HUMANKIND/Registry.xml'...

                                                               Registry file 'C:\Users\Emeric\Documents\Humankind\Registry.xml' does not exist.

Donc j'imagine que le programme se rabat sur une version par défaut... et à priori oui puisque le fichier est créé une fois le crash établi.

Mais il y a :                                             18:49:01:937 None using Credentials, Type = Developer, Id = , Token =

Donc à priori : Id à NULL et Token à NULL. Et Type à "Developer". Bon. Pourquoi pas ? (ça ne ressemblerait pas à une configuration de travail, ça ?)

Puis :                                                      18:49:01:950 None [EGS] [LogEOSAuth] [Error] Invalid parameter EOS_Auth_Credentials.Id reason: must not be null or empty 

...Ca sent pas bon...

Puis :                                                      [EGS] Auth Login failed : InvalidParameters

                                                               [EGS] [LogEOSEcom] [Error] Invalid parameter EOS_Ecom_QueryOffersOptions.LocalUserId reason: must be the ID for a logged in user

Si l'ID est resté à NULL, forcément ça grippe un peu...

Ce qui donne à priori :                            Using digital distribution credentials: '', 0x0000000000000000, EGS.
Ca sent encore le null, ça.

                                                               [EGS] CopyUserAuthToken : InvalidParameters 

Ce qui semble logique si l'ID est toujours NULL et que, forcément, rien n'a été trouvé comme User associé à un ID NULL (c'est un cas par défaut ?).

...

C'est moi où il y a bien un test sur l'ID, mais qu'une fois qu'il est identifié comme NULL le programme continue quand même ?

Comme si on avait un

if (ID != NULL) ... /*OK on continue en utilisant l'ID */

else                 ... /* Prend l'ID par défaut */

Mais que l'ID par défaut est aussi à NULL.

Puis :                                                       18:49:08:463 None The database of type 'Amplitude.Framework.Input.ActionDefinition' has overriden an element because its key name 'RenameSelected' was already registered for the same revision number #1.

On sent qu'il essaye de faire quelque chose...

Plus loin :                                                 18:49:08:960 None [EGS] QueryOwnership failed with result : InvalidUser

                                                                18:49:08:960 None Object reference not set to an instance of an object

                                                                18:49:08:975 None [EGS] Logout failed : InvalidUser

Donc l'ID à NULL => User à NULL => ... euh... ben rien, justement.

                                                                18:49:08:976None[EGS] [LogEOSAnalytics] [Info] Start Session (User: ...)

Au temps pour moi : ID=NULL => User="..." => ... Ah, non. Toujours rien en fait.

En fait, c'est assez pénible de ne pas avoir de nouvelles ni d'Amplitude ni d'Epic Games sur le fait que le plantage est en cours d'investigation ou pas.

Bon. Ben, je vais aller me faire une partie de Civilization en attendant. :)

H0lyX wrote:

Shataraterevar wrote:

After trying everything, this fix finaly helped me: removing/renaming, EOSSDK-Win64-Shipping.dll.

(Path: Humankind\Humankind_Data\Plugins\x86_64\EOSSDK-Win64-Shipping.dll )

Uninstalling Epic Gmaes Launcher didn't help me here before. The log I posted before suggested it was memory problem (with I knew wasn't the real issue after I did some tests and checks after learning that).

I still don't know why that file is making such difference, and making the log produce those different errors, but I can finally play.

Didn't work

didn't work too.

Kerensky18 wrote:

Getting these errors:
[LogEOS] [Warning] Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[<Redacted>], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.scope_consent_required], NumericErrorCode=[58005], ErrorMessage=[The user has not consented to required scopes.]

From Epic Games website :

About the Epic authentication issue: we are updating the Epic SDK in the next patch, it should fix it.

@Lt_Miles ETA for the hotfix ? (sorry but it is quite frustrating)

Lt_Miles wrote:

About the Epic authentication issue: we are updating the Epic SDK in the next patch, it should fix it.

And, when did it release ? 

Le lanceur Epic Games s'est mis à jour il y a quelques minutes, mais le jeu ne se lance pas.

Pour info, le nom de mon compte a changé entre la bêta (nom du compte : "Goleme_Pabr") et la version finale (nom du compte : "Laird_Goleme").

Si par exemple la version finale essaye de récupérer la config du compte en utilisant le nom de compte précédent, ça pourrait poser problème.

Lt_Miles wrote:

About the Epic authentication issue: we are updating the Epic SDK in the next patch, it should fix it.

One week and no patch. Apparently devs consider this to be nonurgent issue. Game not running - meh. Just wait for a next scheduled patch.

Sorry, but I'm going to buy Civilization instead.

Have fun with diagnostics file. Hope it well help some player who is ok with paying full price for a game which fails to launch.

Diagnostics (2021'08'29 @0223'16''505''').html