Time to hotfix this asap 

we paid a game and we cant play.

All workaround in this foruum dont work for a lot of us

I'm experiencing the same problem as described by Triggy.

Never played the beta, so deleting files inside \Users\...\Documents\Humankind doesn't fix anything.

Error message in "Diagnostics..." file:

[EGS] [LogEOS] [Warning] Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.scope_consent_required], NumericErrorCode=[58005], ErrorMessage=[The user has not consented to required scopes.]

In my case the game crashes just after SEGA logo in the initial video has been displayed. No error message - just back to desktop.

Posted over here as well. I am having the same issue as zepierre. The OAuth error is documented here and does not seem like something resetting files or restarting will help. Just in case the CorrId is helpful for debugging, here is mine.

[EGS] [LogEOS] [Warning] Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.scope_consent_required], NumericErrorCode=[58005], ErrorMessage=[The user has not consented to required scopes.], CorrId=[EOS-OXmMyqouDUKc_zl0kzQOQw-mc-pwws-CUGm_6co6YajGQ-DW-cOQtnM0y5AMsIQQjM1A]

Same issue here. Digital Deluxe edition on Epic. 100% crash, same oauth error in logs. Crash call stack is:

0x00007FFB090AB493 (EOSSDK-Win64-Shipping) EOS_Auth_Token_Release
0x00007FFB090A8F76 (EOSSDK-Win64-Shipping) EOS_Auth_Token_Release
0x00007FFB0912A1FC (EOSSDK-Win64-Shipping) EOS_Ecom_CatalogRelease_Release
0x00007FFB094A629A (EOSSDK-Win64-Shipping) EOS_Stats_Stat_Release
0x00007FFB094A4E52 (EOSSDK-Win64-Shipping) EOS_Stats_Stat_Release
0x00007FFB0914C8A4 (EOSSDK-Win64-Shipping) EOS_Ecom_Transaction_Release
0x0000024C27115D0A (Amplitude.EGS) Epic.OnlineServices.Bindings.EOS_Platform_Tick()
0x0000024C27115C73 (Amplitude.EGS) Epic.OnlineServices.Platform.PlatformInterface.Tick()
0x0000024C2710E33B (Amplitude.EGS) <DoAuthInterfaceLogin>d__25.MoveNext()
0x0000024C243AA698 (Amplitude) Amplitude.Coroutine.Run()
0x0000024C243AA5B8 (Amplitude) <EnumerableRun>d__37.MoveNext()
0x0000024C243A8B5C (UnityEngine.CoreModule) UnityEngine.SetupCoroutine.InvokeMoveNext()
0x0000024C243A8C87 (UnityEngine.CoreModule) <Module>.runtime_invoke_void_object_intptr()
0x00007FFB3E85E630 (mono-2.0-bdwgc) mono_get_runtime_build_info
0x00007FFB3E7E2AC2 (mono-2.0-bdwgc) mono_perfcounters_init
0x00007FFB3E7EBB1F (mono-2.0-bdwgc) mono_runtime_invoke
0x00007FFB2D5E4FBD (UnityPlayer) scripting_method_invoke
0x00007FFB2D5E2222 (UnityPlayer) ScriptingInvocation::Invoke
0x00007FFB2D5C5915 (UnityPlayer) Coroutine::Run
0x00007FFB2D346144 (UnityPlayer) DelayedCallManager::Update
0x00007FFB2D474A1A (UnityPlayer) ExecutePlayerLoop
0x00007FFB2D474AC0 (UnityPlayer) ExecutePlayerLoop
0x00007FFB2D478818 (UnityPlayer) PlayerLoop
0x00007FFB2D23D4BA (UnityPlayer) PerformMainLoop
0x00007FFB2D23BB2D (UnityPlayer) MainMessageLoop
0x00007FFB2D240C02 (UnityPlayer) UnityMainImpl
0x00007FFB2D241B1B (UnityPlayer) UnityMain

Same issue on my PC, deleting the Humankind folder in Documents did nothing; verifying install did nothing, uninstall/reinstall did nothing...

Hello!

In order for us to fully investigate this issue we need the following:

- The full diagnostics logs. These are time stamped, and any time you close and relaunch the game, new ones are started. Please grab all diagnostics logs after trying to launch the game. These are by default located in \Users\[username]\Documents\Humankind\Temporary Files

Thank you for taking the time to send us this report.

lick on buttons to toggle visibility. Click on STACK buttons to toggle visibility of stack traces.

11:03:59:338NoneSTACKWaiting for scene (#0, name: 'Mercury (Main)') to be loaded...

11:03:59:390NoneSTACKScene (#0, name: 'Mercury (Main)') has been loaded.

11:03:59:391NoneSTACKAmplitude.Framework version 2.5.16+496d0d3f13.

11:03:59:391NoneSTACKStarting the application, version is V1.01.0034-S10, RELEASE (64-bit Standalone, build: 163265)...

11:03:59:391NoneSTACKMultiplayer cross-compatibility version is 34756d97f5febd78125233b777845947.

11:03:59:412NoneSTACKParsing the command line arguments...

11:03:59:423NoneSTACKLoading registry file 'G:/HUMANKIND/Registry.xml'...

11:03:59:444NoneSTACKRegistry file 'D:\Users\bruno\Documents\Humankind\Registry.xml' does not exist.

11:03:59:501NoneSTACKLoading plugin scene 'Assets/Scenes/Plugins/Platform/EGS (Platform).unity'...

11:03:59:559NoneSTACKAssetDatabase.Load GraphicsLowLevel

11:03:59:575NoneSTACKAssetProvider 'instancingandfx.assetbundle' has been mounted.

11:03:59:577NoneSTACKAssetProvider 'mercury.data.shared.assetbundle' has been mounted.

11:03:59:602NoneSTACKLoading plugin scene 'Assets/Scenes/Plugins/Transportation/Photon (Transportation).unity'...

11:03:59:616NoneSTACKLoading plugin scene 'Assets/Scenes/Plugins/Backtrace/Backtrace.unity'...

11:03:59:646NoneSTACK[EGS] EGS initialization

11:03:59:657NoneSTACKusing Credentials, Type = ExchangeCode, Id = , Token = cb9a111692fa4beea37425d08106d3d4

11:03:59:673NoneSTACK[EGS] [LogEOSOverlay] [Verbose] Tick thread starting...

11:03:59:673NoneSTACK[EGS] [LogEOS] [Info] Updating Platform SDK Config, Time: 2.001658

11:04:00:142NoneSTACK[EGS] [LogEOS] [Info] SDK Config Platform Update Request Successful, Time: 2.471003

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Info] Start Session (User: ...)

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: SDKOverlayComponent.Init

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.OverlayLoaded

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.ClientApi.ObserveBrowserStatus

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.ClientApi.RegisterKeyListener

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.GraphicsDeviceCreated

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.GraphicsDeviceCreated

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.OverlayInitialized

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.LaunchRenderProcess

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.ClientApi.RegisterJSBindings

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.SwapChainCreated

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: EOSSDK.HTTP.Complete

11:04:00:143NoneSTACK[EGS] [LogEOSAnalytics] [Warning] EOS SDK Analytics disabled for route [1].

11:04:00:144NoneSTACK[EGS] [LogEOS] [Info] Updating Product SDK Config, Time: 2.471450

11:04:00:144NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: Overlay.ClientApi.RegisterJSBindings

11:04:00:299NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: EOSSDK.HTTP.Complete

11:04:00:300NoneSTACK[EGS] [LogEOSConnect] [Verbose] ConnectClientAuthTask Success

11:04:00:300NoneSTACK[EGS] [LogEOSAnalytics] [Info] Start Session (User: ...)

11:04:00:426NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: EOSSDK.HTTP.Complete

11:04:00:427NoneSTACK[EGS] [LogEOS] [Info] SDK Config Product Update Request Successful, Time: 2.756148

11:04:00:428NoneSTACK[EGS] [LogEOS] [Info] SDK Config Data - Watermark: 1569987376

11:04:00:428NoneSTACK[EGS] [LogEOS] [Info] ScheduleNextSDKConfigDataUpdate - Time: 2.756148, Update Interval: 323.765991

11:04:00:577NoneSTACK[EGS] [LogEOS] [Warning] Error response received from backend. ServiceName=[OAuth], OperationName=[TokenGrant], Url=[], HttpStatus=[400], ErrorCode=[errors.com.epicgames.oauth.scope_consent_required], NumericErrorCode=[58005], ErrorMessage=[The user has not consented to required scopes.], CorrId=[EOS-T7Uc04UvAkCkf3HGN5EiiQ-6u0bx875VEqi_0OUbOB0ZA-pmudmbv-50yYEZthtRXTEg]

11:04:00:577NoneSTACK[EGS] [LogEOSAnalytics] [Verbose] Record Event: EOSSDK.HTTP.Complete

11:04:00:577NoneSTACK[EGS] [LogEOSAuth] [Verbose] UserAuth Success

11:04:00:578NoneSTACK[EGS] [LogEOSAuth] [Info] login failed: 1014

11:04:00:578NoneSTACK[EGS] [LogEOSAuth] [Info] Exchange code login failed because scope consent is required

last patch on epic ver 11.58 change nothing. The game still crash on launch 

36h after the release the game is still unplayable

Hey,

We're working with Epic on this issue. Hopefully it should be fixed soon. 

Sorry for the inconvenience :(

Hey, could you please try again and let me know if it works now ? 

@Astamarr is issue with the same code this morning and it's now allowing me to launch the game. I believe this specific issue is resolved.

This issue does appear to be resolved for me now. Thanks!

Ive got the same error nothing is working, and the game diddnt create the folder for diagnostics for me so none are being created.

Constar wrote:

Ive got the same error nothing is working, and the game diddnt create the folder for diagnostics for me so none are being created.

Ensure you have the latest patch from Steam

After trying everything, this fix finaly helped me: removing/renaming, EOSSDK-Win64-Shipping.dll.

(Path: Humankind\Humankind_Data\Plugins\x86_64\EOSSDK-Win64-Shipping.dll )

Uninstalling Epic Gmaes Launcher didn't help me here before. The log I posted before suggested it was memory problem (with I knew wasn't the real issue after I did some tests and checks after learning that).

I still don't know why that file is making such difference, and making the log produce those different errors, but I can finally play.