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"Access Denied" Multiplayer screen then game shut's down

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2 years ago
Jun 10, 2022, 3:54:27 PM

I'm trying to play with my brother, we were just playing last night with no problems. I'm on game pass and he is on steam. "Access Denied" Multiplayer screen then game shut's down. I thought it was a server issue, but he can join other multiplayer games. Anyone else having this issue with the game pass or is it just me? Thank you.

Updated 2 years ago.
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2 years ago
Jun 10, 2022, 5:09:54 PM

A friend and I have the same issue. We both have game pass and we were both playing last night without any problems. We don't find any solution, he even uninstalled and reinstalled it and it doesn't change anything.

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2 years ago
Jun 10, 2022, 6:07:11 PM

The new update it's a lot of fun, we are just waiting to continue our game with the latin cultures. So it does look like it's a game pass problem, hopefully this gets some attention.

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2 years ago
Jun 10, 2022, 6:09:36 PM

Having the same issue. We got the Game Pass with a friend and can't do multiplayer. When we open the Multiplayer screen, we get the message "Access Denied" and if we try to create a game or click refresh, the client crashes. I have my G2G account linked, they do not; my Xbox account is new (literally from yesterday) while theirs is a bit older. We both have the same issue.


Not sure if I'm glad or not to see we're not alone... So if it's a Game Pass thing we'll have to wait for a fix then, wherever it comes from.

Updated 2 years ago.
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2 years ago
Jun 10, 2022, 6:26:43 PM

Same as the other folks here, I have tried everything from deleting the save data to reinstalling the game and I'm still stuck at the "Access Denied" popup on multiplayer and crashing if I do anything but back out of the menu. 

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2 years ago
Jun 10, 2022, 6:43:33 PM

Same problem here. My friend got the exact same issue and we both are one gamepass (he got africa dlc and I got both in case it matters)

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2 years ago
Jun 10, 2022, 8:44:30 PM

same here, are you going to fix it today? 8 hours is quite enough to fix problem you created I guess

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2 years ago
Jun 11, 2022, 12:28:34 AM

Still nothing on this? I'd have thought we'd at least have some acknowledgement of the issue at this point kinda sucks to be sitting here waiting to play with friends and just not being able to

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2 years ago
Jun 11, 2022, 6:34:41 AM

I created an account just to report this issue. I'm also on game pass, and the game crashes whenever i try to go online. I have tried everything method including verifying, repairing, resetting, deleting save files, upgrading drivers, upgrading windows, uninstalling and reinstalling twice, moving it between drives. Nothing works.

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2 years ago
Jun 11, 2022, 6:36:38 AM

Looks like we won't have that game-breaking bug acknowledged before the start of next week. Fun. 

Please next time you do a release do it early in the week if your Q&A is trash. (And as someone in the software industry, why would you ever want to do a production deployment before  weekend if you don't want to risk overtime).

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2 years ago
Jun 11, 2022, 11:53:06 AM

Hey, got the same issue.


Looks like it's not that easy to play games on gamepass. We always got all the problems. 

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2 years ago
Jun 11, 2022, 3:34:31 PM
My second post on this thread and I just wanted to say...The fact that this has been down since yesterday and no word is kinda crazy to me. Even did some tweets and nothing but they post about the update coming to Germany or something ish. On top of that, looks like they have no one operating the forums either...sheshhh. Happy Saturday y'all!
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2 years ago
Jun 11, 2022, 4:47:13 PM

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

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2 years ago
Jun 11, 2022, 5:19:44 PM
Ericsonstaybrolic wrote:
My second post on this thread and I just wanted to say...The fact that this has been down since yesterday and no word is kinda crazy to me. Even did some tweets and nothing but they post about the update coming to Germany or something ish. On top of that, looks like they have no one operating the forums either...sheshhh. Happy Saturday y'all!

Between this and the AI intentionally being a lot more aggressive towards gamepass players as a "bug" that was fixed earlier in the year  I'm beginning to wonder if the Devs negligence when it comes to these issues is intentional. They sure fixed the other bugs for the steam players and of the players who purchased the dlc's quickly, but the gamepass players that have this issue are stuck waiting for monday for the devs to even bother acknowledging there is an issue let alone a fix for it. 

Updated 2 years ago.
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2 years ago
Jun 11, 2022, 6:40:24 PM
Virothe wrote:
Ericsonstaybrolic wrote:
My second post on this thread and I just wanted to say...The fact that this has been down since yesterday and no word is kinda crazy to me. Even did some tweets and nothing but they post about the update coming to Germany or something ish. On top of that, looks like they have no one operating the forums either...sheshhh. Happy Saturday y'all!

Between this and the AI intentionally being a lot more aggressive towards gamepass players as a "bug" that was fixed earlier in the year  I'm beginning to wonder if the Devs negligence when it comes to these issues is intentional. They sure fixed the other bugs for the steam players and of the players who purchased the dlc's quickly, but the gamepass players that have this issue are stuck waiting for monday for the devs to even bother acknowledging there is an issue let alone a fix for it. 

If that is the case...looks like we need to find a "humankind" killer and unite there ..lol

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2 years ago
Jun 11, 2022, 8:16:05 PM
Groo wrote:

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

As I said before, don't release big updates at the end of the week then... I would get so much shit if I pushed something to production but was not available for the next few days...

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2 years ago
Jun 12, 2022, 3:29:27 AM
noziv wrote:
Groo wrote:

Sadly (or good in case you're a dev at Amplitude) usually anybody works at Amplitude on weekends.

As I said before, don't release big updates at the end of the week then... I would get so much shit if I pushed something to production but was not available for the next few days...

God damn, yeah, no changes to prod servers on Friday unless you plan to work through the weekend, common sense.

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2 years ago
Jun 12, 2022, 12:10:54 PM

Maybe it has to do with Xbox. They are currently having problems with their servers so Amplitude is probably not the one to blame ! 


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