Has anyone bought the game to see if that fixed the issue? (I don't really wanna throw money at a problem that I didn't cause, but I wanna play my game >.>)

yes, I brought it and it hasn't fixed it.

Hi everyone. Thanks again for your reports and patience.

We've been able to isolate what we think is causing the issue, and we are working on a fix. We will let you know when it's ready.

Emilien wrote:

Hi everyone. Thanks again for your reports and patience.

We've been able to isolate what we think is causing the issue, and we are working on a fix. We will let you know when it's ready.

Do you have an idea what is causing the game to get stuck on the loading screen by any chance just got it on game pass yesterday and when I try loading into a game loading gets like halfway and gets stuck there.

Hi everyone.

We've been able to identify precisely what was causing the bug, and we are in the process of fixing it. We still have to test our fix properly and send it to certification to Microsoft. We expect to release a new version of the game early next week with the fix.

Please note that the hotfix patch releasing today does not solve the issue.

Thank you again for your help and your patience on this.

Lilzone wrote:

Emilien wrote:

Hi everyone. Thanks again for your reports and patience.

We've been able to isolate what we think is causing the issue, and we are working on a fix. We will let you know when it's ready.

Do you have an idea what is causing the game to get stuck on the loading screen by any chance just got it on game pass yesterday and when I try loading into a game loading gets like halfway and gets stuck there.

Hey,

we'll need a fwe files from you to try figure out why it gets stuck. Could you check your Documents/Humankind folder and send us:

• Diagnostic files (needs to be compressed as a zip or rar file or the upload will fail), found in PC:\Users\[username]\Documents\Humankind\Temporary Files 
• Player.Log, found in: Users\[username]\AppData\LocalLow\AMPLITUDE Studios\Humankind This folder is hidden by default. You will need to reveal hidden folders (https://support.microsoft.com/en-us/windows/show-hidden-files-0320fe58-0117-fd59-6851-9b7f9840fdb2 )
• If you are trying to load a save, the save file as well.

Ideally, make a new thread to report this, to help us keep the different bug reports properly organized.

Hi everyone.

Version 1.0.12.2616 has been released and should fix the issue on MS Store.

Please make sure your game is updating, and let us know if you still have issues with additional content.

How is this still an issue? Amplitude what's the situation here?

This problem happened to me with the latest Oceania DLC. I have all the previous DLC and now I can only play with the latest one.