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[PC/Epic] Game will not launch

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a year ago
Oct 19, 2023, 10:20:52 AM

It so weird... It should work ^^ like almost all the bugs, I have to say ^^


If you can paste the Amplitude.Framework.dll in c:\Epic Games\HUMANKIND\Humankind_Data\Managed, try again and send me the diagnostics files that would be awesome. 

Please rename the original dll before so you can reset it back to normal afterward ^^'. Normally it's the same dll with some more log but... you never know...

Amplitude.Framework.dll.zip

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a year ago
Oct 19, 2023, 6:14:50 PM

> It so weird... It should work ^^ like almost all the bugs, I have to say ^^


At this point it could be a "me" issue as well. I may have some idiosyncrasies about my Windows which lead to this bug. But every other game I've tried seems to work more or less stably. 


Here are the updated diagnostics, btw.

Diagnostics (2023'10'19 @2009'52''094''') - CUSTOM DLL.zip


> Normally it's the same dll with some more log but... you never know... 

You're absolutely right. Like most soft-magic systems, the way code behaves can never truly completely be predicted.

Updated a year ago.
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a year ago
Oct 20, 2023, 7:24:47 AM

Ok thanks for the test and diags!


As far as I follow the code, it raise an exception when trying to clean up some folder in the "AppData".

To keep it short: for console/plateform agnostics reasons, we use a "temp" folder to "mount" your data before using/modifiying them. Then when we see fit, we write it back to the "original" location.

When we launch the application, we try to mount the "registry folder". To do that, we check if the "appdata" folder already exists and if yes, we delete it then create it afresh and copy your local files.

The application seems to crash when we try to delete the "mount" folder.


Could you check you have the right permission in the folder: "C:/Users/Admin/AppData/Local/Temp/AMPLITUDE Studios/Humankind\Mount\"? you can delete any folder already there if you like. It's our temporary folder so it will be destroyed anyway by our storage system when launching the game.


I will add to the backlog that we should "add some more specific error" in this part of the application. We could separate a little our actions and log more precise information along the way... Or even check beforehand if we have the right to do it and raise a popup to warn the player and allow him/her to fix it...


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a year ago
Oct 21, 2023, 8:28:41 PM

That... did the trick. I'm in the game! 


The access checks were perfectly in the C:/Users/Admin/AppData/Local/Temp/AMPLITUDE Studios/Humankind  folder. But some parts of the folder were marked as readonly. I unchecked that and the game worked.


Thank you so much!


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a year ago
Oct 25, 2023, 3:06:39 PM

Nice to hear that!


Thanks for you time and effort! And I hope you will enjoy our game!


Cheers,

flo.

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