Hey all,

We're sorry about the issues redeeming your rewards. Our web team informs me that they have pushed a bugfix for this and it should be working now. Could you please try again and let us know if you could successfully redeem the content?

Hey, 

Can you send my via private message which country and IP address you have please ?

Thanks a lot!

Hi ! 

You can redeem the missing DLC here on your profile (select the Quest "Connect your account to Steam " ): 

https://www.games2gether.com/profile/me/rewards/badges/180

Have fun, cheers !

Thank you for the detailed report. We'll look into what is causing this.

Hello,

We are very sorry about that, we are currently experiencing issues getting data from Stream.
We invite you to try again in a few hours :)

Hi,

Do you still have the issue?
If so could you PM me your Xbox gamertag please, for sharing with people at MS so they can investigate further.

Hello,
In the bottom right corner of the main menu, do you have the little icon of the Vaulters DLC showing?

"Certification" in particular refers to getting approval from Microsoft to release the patch, since they too want to be sure that we didn't break anything major.

It should automatically apply an update, but it needs to go through certification first.